Advice, Housing & Tenancy Sustainment

Deptford Reach helped me find somewhere to live in a shared house with one of their private landlords.
They helped me prepare for interviews with landlords and also with things to move in like bed sheets, pillows, a duvet and pots and pans.
If Deptford Reach hadn’t helped me I believe I would still be sleeping out on the streets. They are helping me look for a customer services job too. 

Expert advice on housing and benefit is crucial to help people rebuild their lives. Few of our clients are entitled to social housing but we have excellent relationships with private landlords and can help people find housing locally.

Our trained advisers offer individual advice and can help service users claim the benefits to which they are entitled. We also offer advice and support to help people sustain their tenancies.

For rough sleepers we can support people with accommodation advice and put them in touch with other services, such as Street Rescue.

Private Rented Sector

More people are struggling to maintain their tenancies because of lack of affordable housing. Our housing advice team runs the private rented sector (PRS) project, which helps clients who are not eligible for social housing to access accommodation in the private sector.

Each person is given pre-tenancy training, helped to find accommodation that is suitable for them, and training to ensure that the tenancy does not break down. They are given individual support to maximise their benefits, contact suitable landlords, find roommates, improve their budgeting skills and set up regular payment methods. Once accommodation has been secured through our project, our team provides ongoing post-tenancy support by making sure that every person has an individual support plan to ensure they get the help they need with, for example, finding basic home furnishings, cooking skills, accessing training, education, employment and job searches. Support is also available with substance misuse issues, if required.

This year, the number of private sector landlords working with us has risen by five per cent.